For the best shopping and service experience, make sure to read all Hapilin® Replacement and Return Policies.
Return Policy
If, for any reason, you have a-change-of-heart situation, Hapilin® accepts product-return within 14 days of the receiving date on the receipt, and we will refund the whole purchase money amount, only if the packaging is unopened and the packaging seal is intact. It can extend to 30 days in the case of a manufacturing defect.
How to return?
Please contact us through [email protected] for further assistance.
Terms of Return:
- 1-Do not remove the serial number label on the product or box.
- 2-The product must be in its original condition, without any exposure to normal wear or tear to the material, deteriorations or accidents resulting from malicious or negligent acts.
- 3-All product accessories must be intact and complete inside the box (warranty - accessories - invoice).
Disclaimer:
- - After 14 days of receiving the order, the customer is only eligible for free maintenance during the warranty period.
- - After warranty has expired, which is after two years of receiving the product, the customer bears all expenses (maintenance + shipping) and the maintenance fees is decided by the Repairs department.
*Terms and conditions apply.
Replacement Policy
Please contact us through [email protected] for further assistance.
Terms of Replacement:
- 1-Do not remove the serial number label on the product or box.
- 2-The product must be in its original condition, without any exposure to normal wear or tear to the material, deteriorations or accidents resulting from malicious or negligent acts.
- 3-All product accessories must be intact and complete inside the box (warranty - accessories - invoice).
Disclaimer:
- - After 14 days of receiving the order, the customer is only eligible for free maintenance during the warranty period.
- - After warranty has expired, which is after two years of purchase, the customer bears all expenses (maintenance + shipping) and the maintenance fees is decided by the Repairs department.
*Terms and conditions apply.
